Terms & Conditions
These Terms & Conditions describe your rights and responsibilities when using our services.
Last Updated: January 2025
Welcome to Piresearch Labs. By accessing or using our website, products, or services you agree to these Terms. If you do not agree, please do not use our services.
Acceptance of Terms
Agreement
By accessing or using the Piresearch Labs website and services, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.
Modifications
We may update these Terms from time to time. Continued use after changes constitutes acceptance.
Use of Services
Eligibility
You must be at least 18 years old and able to enter into a binding agreement to use our services.
License
We grant a limited, non-exclusive license to use our services in accordance with these Terms.
Account Responsibility
You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it.
Prohibited Activities
Restrictions
Do not use our services for illegal activities, to harm others, transmit malware, or attempt unauthorized access.
Content Standards
Content you submit must not be unlawful, defamatory, obscene, or infringing on others' rights.
Enforcement
We may remove content and suspend or terminate users who violate these Terms.
Intellectual Property
Ownership
All site content, software, and models are owned by or licensed to Piresearch Labs.
Trademarks
Our name, logo, and branding are trademarks and may not be used without permission.
Client Content
You retain ownership of content you submit; you grant us a license to use it to provide services.
Disclaimers
No Warranty
Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.
AI Limitations
AI outputs may be imperfect; users are responsible for verifying results before relying on them.
Third-Party Services
We are not responsible for third-party services or content accessible through our platform.
Limitation of Liability
Damages
We are not liable for indirect, incidental, or consequential damages, including lost profits or data.
Maximum Liability
Our aggregate liability is limited to the greater of the amount you paid in the prior 12 months or $100.
Force Majeure
We are not responsible for failures caused by events beyond our reasonable control.
Service Modifications
Changes to Services
We may modify, suspend, or discontinue features or services at any time without liability.
Updates
We may automatically install updates and improvements to enhance functionality and security.
Governing Law
Jurisdiction
These Terms are governed by the laws of India and disputes are subject to Hyderabad courts.
Dispute Resolution
Parties will attempt negotiation first, then binding arbitration if unresolved.
International Users
Users outside India must comply with local laws when using our services.
Payment & Fees
Pricing
Pricing is set out in your agreement and may vary by scope of work.
Payment Terms
Payment terms are defined in your contract. Late payments may incur fees.
Refunds
Refund eligibility depends on the service; custom work is generally non-refundable after start.
Confidentiality
Confidential Information
Both parties agree to protect proprietary information exchanged during the relationship.
Exceptions
Confidential information does not include publicly available data or information independently developed.
Termination
Termination for Cause
We may suspend or terminate access for breach of these Terms.
Surviving Provisions
Provisions that by their nature should survive termination will remain effective.
Contact Us
For questions about these Terms, contact our legal team:
Email: legal@piresearchlabs.com
Address: Piresearch Labs Private Limited, Hyderabad, Telangana, India
If any provision of these Terms is found unenforceable, it will be interpreted to achieve its intended purpose to the fullest extent permitted by law.